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    Updating director & registered office addresses at the Companies Office

    This article will outline the process of changing the registered office and director's address details of a company in Connectworks and automatically pushing the changes through to Companies Office.

    If your firm has shifted office and needs to update a large number of registered office addresses please contact support@connectworks.com and we'll guide you through the bulk update process.


    Contents

    1. Linking to Companies Office

    2. Change registered office address

    3. Change director details

     

    Linking to Companies Office

    Before making a change at Companies Office, you will need to ensure that the company along with your own account is linked to companies office.

    First check your own profile is linked as per our article: 

    Connecting to RealMe

    To enable filing annual returns from within Connectworks you must first link your Connectworks account to the Companies Office using the RealMe login which has authority to file on behalf of your clients. Your RealMe connection then remains active for 6 months.

    If you encounter an error warning during the final stage of filing you will need to connect (or in some cases disconnect, then reconnect) your RealMe login. 

    For more information on getting set up at the Companies Office and RealMe please see: Companies Office and RealMe


    How to connect to RealMe

    1. In your personal workspace select the “Manage your profile” dropdown.

    2. Select NZ Companies Office connection
    If you are already connected but are encountering issues filing, select “Disconnect from the Companies Office” and then reconnect.

    3. Select Connect to Companies Office - a pop-up window should appear.

    If this window does not appear your browser is likely blocking pop-ups. In this event navigate to the web address bar in your browser - to the right of the web address there will be a small red icon - select this, and then choose “Always allow pop-ups and redirects from https://goconnectworks.com”. Then refresh your page and reselect the “Connect to the Companies Office” button.

    4. When pop-ups are enabled you will be redirected to a Companies Office RealMe login screen. Log in with your RealMe username and password (must be the RealMe account which has authority to file Annual Returns at your firm).

    5. Approve the User Consent request - you are now ready to begin filing Annual Returns from within Connectworks.

     

    Then ensure the company being updated is also linked to the Companies Office, to do this.

    1. Navigate to your firms Clients>Companies tab.

    Companies which have an active link to the Companies Office will display a chain link symbol next to their name, as pictured below:

    Companies without an active link will display a broken chain, as per:

    2. For unlinked companies select "edit profile" for each company to be updated (available on the right when hovering over the company in the list).

    3. In the Incorporation tab enter the country of incorporation as New Zealand, this will allow you to select the "Connect to companies office" button.

    4. You will be redirected to a search function which is auto completed with the company's NZBN as it is recorded in Connectworks. If the NZBN is incorrect or not recorded in Connectworks, then you can complete the company name, company number or NZBN in the search bar manually.

    Note - if this option appears as "Unlink from companies office" then the company is already linked and you will not need to make any changes.

    If no results appear when searched it is likely that the company has been removed from the register. Check with the companies office to confirm.

     

    Change registered office address

    To update the registered office address details:

    1. Navigate to the company's workspace 

    2. On the top right-hand corner of the company's main dashboard, select the "File annual return button

    NB. If this button does not appear, you are not logged into a RealMe account.

     3. In the annual return slide-out panel, scroll down to the Company details and select "modify company details". 

    Within this section, you can change the address. Once you have filled in the details, click "Save registered office". 

    The changes will be updated with the Companies Office within 60 seconds.


     

    Change Director's details

    To update the Director's details:

    1. Navigate to the company's workspace 

    2. On the top right-hand corner of the company's main dashboard, select the "File annual return button

    NB. If this button does not appear, you are not logged into a RealMe account.

    3. In the annual return slide-out panel, scroll down to the Directors' details and select "modify director's details".

    Within this section, you can change the date of appointment and/or retirement, email address, phone numbers and address. Once you have filled in the details, click "Save director".

    The changes will be updated with the Companies Office within 60 seconds.


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