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    What Invited Trust Clients Can See & Do

    This article explains the ways in which the trustees, beneficiaries, trust advisors, and other parties associated with your client trusts can be invited to access their Trust Workspace and work collaboratively with your firm in Connectworks. 

    Non-professional users of Connectworks (ie. invited clients) cannot access/generate documents from precedents.

    For information on the user roles and access rights for staff at your professional firm see our article here.

     

    Contents

    1. Accessing a trust as a trustee or associated party of the trust

    2. What Trustees can see and do

    3. What Beneficiaries can see and do

    4. What other Associated Parties can see and do

    5. What Trust Advisors can see and do

    6. What Trust Administrators can see and do

    7. Setting access rights when creating a Trustee or other Associated Party

    8. Editing access rights for a Trustee or other Associated Party



    Accessing a trust as a trustee or associated party of the trust

    Under Unlinked subscription plans, trusts can only be accessed by members of the subscribing firm.

    Where a client trust is subscribed under an Unlimited subscription, however, the subscribing firm can extend access to the trust to as many parties as they wish. Persons outside your firm who can be extended access to a trust fall into five categories:

    • Trustees

    • Beneficiaries

    • Associated Parties

    • Trust Advisors

    • Trust Administrators

     


    What Trustees can see and do

    By default, the Trustees of a trust you have invited into Connectworks can see and do everything your manager for the trust can see and do, apart from:

    • Trustees can create discussions in the Minute book, but cannot create minutes or resolutions

    • Trustees cannot download or merge precedents

    • Trustees cannot upload documents to the document repository

    • Trustees cannot add, remove, or edit the profiles for parties associated with the Trust

    • Trustees cannot edit the trust’s profile

    As you will see below, however, the permissions for a particular trustee can be modified, allow Trustees to perform any action up to and including those available to your firm's trust manager.


    What Beneficiaries can see and do

    The beneficiary role does not come with any default user permissions. As such, individuals recorded as Beneficiaries by default cannot perform any actions on the Trust.

    If invited into Connectworks, beneficiaries can access the trust, but are only able to view the trust profile and the list of parties associated with the Trust.

    However if you wish to, the access rights and permissions for a particular beneficiary can be modified, to allow them to perform any action up to and including those available to your firm's trust manager.


    What other Associated Parties can see and do

    You can record individuals associated with a Trust in a range of constituent roles, including:

    • Settlor

    • Protector

    • Appointer (trustee and beneficiary)

    • Executor

    These roles do not come with any default user permissions. As such, individuals recorded under these roles cannot by default perform any actions on the Trust. If invited into Connectworks, these users can access the trust, but are only able to view the trust profile and the list of parties associated with the Trust.

    However, if you wish to, the access rights and permissions for a particular user in one of these roles can be modified, to allow them to perform any action up to and including those available to your firm's trust manager.


    What Trust Advisors can see and do

    You can record individuals associated with a Trust in a range of advisory roles, including:

    • Legal advisor or lawyer

    • Accounting advisor or accountant

    • Financial advisor

    • Advisor to the trustees (Advisory Trustee)

    • Other advisor

    • Treasurer

    • Secretary

    By default, Legal, Accounting, and Other Advisors, can see and do everything your manager for the trust can see and do, apart from:

    • They can create discussions in the Minute book, but cannot create minutes or resolutions

    • They cannot download or merge precedents

    • They cannot upload documents to the document repository

    • They cannot add, remove, or edit the profiles for parties associated to the Trust

    • They cannot edit the trust’s profile

    The roles Advisor to the trustees, Treasurer, and Secretary, do not come with any default user permissions. As such, individuals recorded under these roles cannot by default perform any actions on the Trust. If invited into Connectworks, these users can access the trust, but are only able to view the trust profile and the list of parties associated with the Trust.

    However, if you wish to, the access rights and permissions for a particular user in one of these roles can be modified, to allow them to perform any action up to and including those available to your firm's trust manager.


    What Trust Administrators can see and do

    If you or the trustees wish, you can grant anyone associated with a trust with Administrator access. This gives the user full access to the trust, allowing them to see and do everything your firm's trust manager can, with the exception of generating precedents - this functionality is only available to professional firm staff accessing Connectworks via their Firm Workspace.

     

    Setting access rights when creating a Trustee or other Associated Party


    You can set the access rights for a Trustee, Administrator or Advisor when you create their profile, or edit them later as described below.


    Editing access rights for a Trustee or other Associated Party

    You can edit the access rights for persons associated with a trust from within the trust workspace. In particular, you can grant them the ability to create minutes and documents, manage relationships, and edit the trust profile.

    In the Parties tab, just select edit for the party whose access rights you want to update, then assign their level of access in the access rights section of the edit form.

    Note that greyed-out access rights cannot be removed. These are the rights automatically granted due to their assigned role in the trust.


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