Electronic Identity Verification

Find out all about Electronic ID verification

Contents

  1. Centrix Smart ID Check (NZ)
  2. PEP and Sanctions Check (Global)
  3. BioVerify - Biometric Checks 193 Countries (Global)
  4. How to enable Centrix for Driver Licence Checks
  5. How to enable Centrix for Passport Checks
  6. How to enable BioVerify Checks

Centrix Smart ID Check (NZ)

A Centrix Smart ID check is a popular way to gather identity information about clients and prospects where you can see their New Zealand Driver's Licence or Passport. It verifies a client's/prospect's name, Date of birth, and address up to 4 ways each and delivers a PEP and sanctions check in under a minute. It's robust, fast and cheap. Users find it to be a significantly more convenient way of verifying addresses for both them and their clients than by using documentary evidence. Results are automatically saved against the contact in Connectworks and show against all entities they're involved with if merged.

For further information on:

Centrix SmartID checks are charged per check, with a cost of:

Centrix Smart ID with Driver Licence (NZ driver licence only) $5.00 + GST
Centrix Smart ID with Passport (NZ passport only) $6.00 + GST

PEP and Sanctions Check (Global)

A standalone PEP and Sanctions Check should be conducted when using documentary evidence to verify the identity of your clients and prospects. You can do this easily within Connectworks by selecting PEP and Sanctions Check when collecting identity information on a client.

The PEP and Sanctions Check searches against an international record and returns a response within seconds. If the person has a positive result, this is automatically saved against the client and all their associated roles within Connectworks.

If the result is negative, it will appear as follows.

The PEP and Sanctions Check are charged at $2.00 + GST per check. There are no minimum charges.

The PEP and Sanctions Check requires Centrix activation.

Click here to learn about getting Centrix activated for your firm.

BioVerify - Biometric Checks 193 Countries (Global)

BioVerify uses a camera to complete identity document checks / advanced face-matching and is used by many agencies around the world.

The BioVerify check can only be done on a smartphone camera.

Two types of checks are available via Connectworks:

BioVerify real-time biometric verification:
BioVerify is best when (a) you're not able to easily sight a client or prospect ID documents, (b) if clients/prospects have non-NZ ID documents, or (c) if you just prefer to carry out Biometric ID verifications. BioVerify offers verifications on passports from 193 countries, plus New Zealand Driver's Licences. Results include a PEP and Sanction check. Robust anti-fraud measures are built-in and results can be password protected. Results are automatically saved against the contact in Connectworks and show against all entities they're involved with if merged.

BioVerify + SmartID full identity verification:
If you're doing Biometric checks on New Zealand Passport or driver's licence holders, it's possible to bundle these with a Centrix Smart ID check. Using this, it will also verify their name, D.o.B and address in up to 3 additional ways. Results are automatically saved against the contact in Connectworks and show against all entities they're involved with if merged.

For further information on:

BioVerify checks are charged per check, with a cost of:

BioVerify real-time biometric verification $8.50 + GST
BioVerify + SmartID full ID verification (NZ identities only) $12.50 + GST

How to enable Centrix for Driver Licence Checks

If you would like to switch on the Centrix SmartID integration to perform 3rd party identity verification of driver's licenses in Connectworks please download the authority form below and return it to support@connectworks.com.

We will then advise when the function has been enabled in your account, this usually takes around 48 hours.

How to enable Centrix for Passport Checks

In addition to completing and returning the above Centrix application form, the DIA requires an additional application form (below) as well as a copy of the firm's privacy policy along with the application to enable passport checks.

Please read the Important information below to ensure your application form is not rejected by the DIA.

If there is not already a privacy policy implemented, a privacy policy generator is available here.

Please return all forms to support@connectworks.com.

We will advise when the function has been enabled in your account, this may take up to 30 days.

How to enable BioVerify checks

To enable BioVerify checks, you must have both Centrix driver's licence and passport checks activated. If you do not currently subscribe to these services, you will need to complete the application forms found under the relevant sections above on this page.

Please return all forms to support@connectworks.com.

We will advise when the functions have been enabled in your account.

Important

It is important to note that the BioVerify invite expires after 7 days and that the requester will be charged whether the check takes place or not.

Firms will be charged for a BioVerify check as soon as they request a check and the link is sent.

Both Centrix Driver Licence and Passport checks need to be enabled to use BioVerify.

For the DIA to process your application the form must be:

  • Completed electronically

  • Only the signature can be handwritten

  • All questions must contain a response

The most common reasons for the DIA rejecting applications are:

  • A box has been ticked in pen, or a response to a question is handwritten.

  • Question 7 has been left blank.

Examples of acceptable responses to this question are:

  • Computers are password-protected, and Two-factor authentication is used.