Electronic Identity Verification

Contents

1. Centrix Smart ID Check (NZ)
2. PEP and Sanctions Check (Global)
3. BioVerify - Biometric Checks 193 Countries (Global)
4. How to enable Centrix for Driver Licence Checks
5. How to enable Centrix for Passport Checks
6. How to enable BioVerify Checks

Centrix Smart ID Check (NZ)

A Centrix Smart ID check is a popular way to gather identity information about clients and prospects, allowing you to view their New Zealand Driver's Licence or Passport. It verifies a client's or prospect's name, Date of birth, and address up to four ways each and delivers a PEP and sanctions check in under a minute. It's robust, fast and cheap. Users find it a significantly more convenient way to verify addresses for both themselves and their clients than by using documentary evidence. Results are automatically saved against the contact in Connectworks and show against all entities they're involved with if merged.

For further information on:

• Centrix Smart-ID, please refer to the document located here.
• Centrix third-party data source terms and conditions - here
• How to enable Centrix for Driver Licence Checks
• How to enable Centrix for Passport Checks

Centrix SmartID checks are charged per check, with a cost of:

PEP and Sanctions Check (Global)

When using documentary evidence to verify the identity of your clients and prospects, a standalone PEP and Sanctions Check should be conducted. You can easily do this within Connectworks by selecting PEP and Sanctions Check when collecting identity information on a client.

The PEP and Sanctions Check searches against an international record and returns a response within seconds. If the person's result is positive, the PDF document is saved against the client and all their associated roles within Connectworks.

If the result is negative, it will appear as follows.

The PEP and Sanctions Check are charged at $2.00 + GST per check, with no minimum charge.

The PEP and Sanctions Check requires Centrix activation.

Click here to learn about getting Centrix activated for your firm.

BioVerify - Biometric Checks 193 Countries (Global)

BioVerify utilises a camera to perform identity document checks and advanced face-matching, and is used by numerous agencies worldwide.

The BioVerify check can only be done with a smartphone camera.

Two types of checks are available via Connectworks:

BioVerify real-time biometric verification:
BioVerify is best when (a) you're not able to easily sight a client or prospect ID documents, (b) if clients/prospects have non-NZ ID documents, or (c) if you prefer to carry out Biometric ID verifications. BioVerify offers verifications on passports from 193 countries, as well as New Zealand Driver's Licences. Results include a PEP and Sanction check. Robust anti-fraud measures are built in, and results can be password-protected. Results are automatically saved against the contact in Connectworks and show against all entities they're involved with if merged.

BioVerify + SmartID full identity verification:
If you're doing Biometric checks on New Zealand Passport or driver's licence holders, it's possible to bundle these with a Centrix Smart ID check. This will also verify their name, Date of Birth, and address in up to three additional ways. Results are automatically saved against the contact in Connectworks and show against all entities they're involved with if merged.

For further information on:

• BioVerify: Please refer to their website, located here.
• BioVerify third-party data source terms and conditions - here
• Bioverify requires both a Centrix Driver's License and Passport to be enabled for checks; please see below to initiate the process.
  
  • How to enable Centrix for Driver Licence Checks
  • How to enable Centrix for Passport Checks

BioVerify checks are charged per check, with a cost of:

How to enable Centrix for Driver Licence Checks

If you would like to switch on the Centrix SmartID integration to perform third-party identity verification of driver's licenses in Connectworks, please download the authority form below and return it to support@connectworks.com.

• Application for Centrix Subscriber Account

We will then notify you when the function has been enabled in your account; this typically takes around 48 hours.

How to enable Centrix for Passport Checks

To enable passport checks, in addition to completing and returning the above Centrix application form, the DIA requires an additional application form (below) and a copy of the firm's privacy policy, which must be submitted along with the application.

• DIA Application Form
  

A privacy policy generator is available here if you have not already implemented a privacy policy.

Please return all forms to support@connectworks.com.

We will let you know when the function has been enabled in your account; this may take up to 30 days.

How to enable BioVerify checks

To enable BioVerify checks, you must have both Centrix driver's licence and passport checks activated. If you don't currently subscribe to these services, you will need to complete the application forms on this page under the relevant sections above.

Please return all forms to support@connectworks.com.

We will let you know when the functions have been enabled in your account.

Important

Just so you know, the BioVerify invitation expires after 7 days, and the requester will be charged regardless of whether the check is completed or not.

Firms will be charged for a BioVerify check when they request a check, and the link is sent.

Both Centrix Driver Licence and Passport checks must be enabled to use BioVerify.

For the DIA to process your application, the form must be:

• Completed electronically

• Only the signature can be handwritten

• All questions must contain a response

The most common reasons for the DIA rejecting applications are:

• A box has been ticked in pen, or a response to a question is handwritten.

• Question 7 has been left blank.

Examples of acceptable responses to this question are:

• Computers are password-protected, and Two-factor authentication is used.