---
title: Importing Individuals from XPM
description: Setting up your Individuals
---

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1. [Help Center](https://support.connectworks.com/?hsLang=en)
2. [Entity Types](https://support.connectworks.com/entity-types?hsLang=en)
3. [INDIVIDUALS](https://support.connectworks.com/entity-types?hsLang=en#individuals)

# Importing Individuals from XPM

## Setting up your Individuals

It is highly recommended that you search in Clients, Contacts for the person before adding an individual into Connectworks. The following article will guide you through the process of [upgrading a contact to an individual](https://support.connectworks.com/5590728-upgrade-or-downgrade-a-contact-to-an-individual?hsLang=en).

With clients that are already in Contacts, these can be upgraded to an individual and then linked to the profile in XPM.

Navigate to your firm's **Clients tab**.

In Clients, Individuals select the "**I would like to...**" menu at the top right of the page and then "**Add a Person**".

### 1. Search or Create

*Import from another system*

Here you can search the registry of XPM by typing in the person's name.

![](https://support.connectworks.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio533946288c2b3cacb88ef12500ed068ecScreen+Shot+2022-06-22+at+11.23.55+AM-1.png)

When the name of the person appears in the list, click the ‘**Select**’ button.

### 2\. Management

In the Management section, you can do the following

![](https://support.connectworks.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio5339468355ee0a2782a16f1e6381a9684Screen+Shot+2022-06-22+at+11.26.49+AM-1.png)

- Update Name (override from import)
- Set Partner, Manager or Business Unit
- Matter/client reference
- Annual review date

### 3. Subscription

Select the appropriate plan, for an individual the plan is standard. For a person, this allows the firm to complete AML on the person directly, also the person can sign documents (tax returns etc).

To activate the plan immediately select the tick box Apply plan immediately (no loading grace).

Select **+Add** or **+Add and edit** to complete adding the Person into Connectworks.

- [Getting started](https://support.connectworks.com/getting-started?hsLang=en#main-content)

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- [Company Management (Getting Started and Annual Returns)](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#main-content)

    - [GETTING STARTED WITH COMPANIES](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#getting-started-with-companies)
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    - [COMPANY MANAGEMENT (OTHER)](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#company-management-other)
    - [THE ANNUAL RETURN WORKFLOW](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#the-annual-return-workflow)
    - [ANNUAL RETURNS (OTHER)](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#annual-returns-other)
- [Company Management (Share Management)](https://support.connectworks.com/company-management-share-management?hsLang=en#main-content)

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- [Trust Management](https://support.connectworks.com/trust-management?hsLang=en#main-content)

    - [GETTING STARTED WITH TRUSTS](https://support.connectworks.com/trust-management?hsLang=en#getting-started-with-trusts)
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- [Entity Types](https://support.connectworks.com/entity-types?hsLang=en#main-content)

    - [INDIVIDUALS](https://support.connectworks.com/entity-types?hsLang=en#individuals)
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- [Document Management & Client Engagement](https://support.connectworks.com/document-management-client-engagement?hsLang=en#main-content)

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- [Non-professional user guide](https://support.connectworks.com/non-professional-user-guide?hsLang=en#main-content)

    - [GETTING STARTED FOR NON-PROFESSIONAL USERS](https://support.connectworks.com/non-professional-user-guide?hsLang=en#getting-started-for-non-professional-users)
    - [DOCUMENT MANAGEMENT FOR NON-PROFESSIONAL USERS](https://support.connectworks.com/non-professional-user-guide?hsLang=en#document-management-for-non-professional-users)

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