Bounce email notification (Document Signing)

How to handle when you receive a bounce email notification

When the email bounces for document signing, this is handled slightly differently by the team. When you receive the email from support, it will contain a link that was originally sent to the client, this will allow you to forward the link to the client, they can register with the correct email address.

to: [123@email.com]
subject: 123 Email Limited - 2022 Annual Accounts
attachments:
content:
Hi John,
"Firm Name" has sent you 5 documents for:
123 EMAIL LIMITED
Each document should be reviewed and signed, as required. You can access them through Connectworks by clicking on the link below:
https://goconnectworks.com/access/123@email.com:1a2b3c4dbbdd7fa142e7a5a3e10b1959fad1a137b/index.htm?hash=%23%2Fworkspace%3Apack-two12345#/workspace:pack-two12345