---
title: Connecting existing clients to your Document Management System (FYI)
description: How to connect existing clients to FYI
---

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3. [DOCUMENT MANAGEMENT ADD-ON](https://support.connectworks.com/firm-administration?hsLang=en#document-management-add-on)

# Connecting existing clients to your Document Management System (FYI)

## How to connect existing clients to FYI

If you have a client profile set up in Connectworks and FYI, it is easy to connect both records to enable information synchronisation between the two systems.

First, you must ensure you have activated the [FYI Add-on](https://support.connectworks.com/connecting-the-fyi-add-on?hsLang=en).

### Connecting Companies / Trusts

1\. Navigate to the **Clients tab** and locate the client profile to connect.

2\. Select **edit** to access the client's edit form.

3\. Select the **Connect Now** button.

*An entity can be connected to multiple systems*

*e.g. As below, Status Electrical Limited has an existing connection with XPM*

![](https://support.connectworks.com/hs-fs/hubfs/Screenshot%202025-02-05%20at%2010-57-50%E2%80%AFAM-png.png?width=688&height=636&name=Screenshot%202025-02-05%20at%2010-57-50%E2%80%AFAM-png.png)

**4. By default, the search function will look for the client's name as recorded in Connectworks.**

After clicking on 'Connect now,' Connectworks will search FYI for the client. In this example, we are linking Status Electrical Limited to FYI.

![](https://support.connectworks.com/hs-fs/hubfs/Screenshot%202025-02-05%20at%2010-59-58%E2%80%AFAM-png.png?width=688&height=297&name=Screenshot%202025-02-05%20at%2010-59-58%E2%80%AFAM-png.png)

Select "**link" in the screenshot above** to link the Company in Connectworks to the profile information in XPM. Once linked, the profile will show connected.

![](https://support.connectworks.com/hs-fs/hubfs/Screenshot%202025-02-05%20at%2011-01-18%E2%80%AFAM-png.png?width=688&height=634&name=Screenshot%202025-02-05%20at%2011-01-18%E2%80%AFAM-png.png)

Close the page and return to **Clients / All**. The following article will guide you through the syncing process.

- [Syncing information between Connectworks and your Document Management System](https://support.connectworks.com/syncing-information-between-connectworks-and-your-document-management-system?hsLang=en)

- [Getting started](https://support.connectworks.com/getting-started?hsLang=en#main-content)

    - [GETTING STARTED FOR PROFESSIONAL FIRMS](https://support.connectworks.com/getting-started?hsLang=en#getting-started-for-professional-firms)
    - [LOADING CLIENT PROFILES](https://support.connectworks.com/getting-started?hsLang=en#loading-client-profiles)
    - [SUBSCRIPTIONS & PRICING](https://support.connectworks.com/getting-started?hsLang=en#subscriptions-pricing)
- [Firm administration](https://support.connectworks.com/firm-administration?hsLang=en#main-content)

    - [STAFF MANAGEMENT](https://support.connectworks.com/firm-administration?hsLang=en#staff-management)
    - [GENERAL ADMINISTRATION](https://support.connectworks.com/firm-administration?hsLang=en#general-administration)
    - [DOCUMENT MANAGEMENT ADD-ON](https://support.connectworks.com/firm-administration?hsLang=en#document-management-add-on)
    - [PRACTICE MANAGER ADD-ONS](https://support.connectworks.com/firm-administration?hsLang=en#practice-manager-add-ons)
    - [NZ COMPANIES OFFICE INTEGRATION](https://support.connectworks.com/firm-administration?hsLang=en#nz-companies-office-integration)
    - [SECURITY](https://support.connectworks.com/firm-administration?hsLang=en#security)
- [AML Compliance](https://support.connectworks.com/aml-compliance?hsLang=en#main-content)

    - [AML WORKFLOW](https://support.connectworks.com/aml-compliance?hsLang=en#aml-workflow)
    - [CLIENT DUE DILIGENCE](https://support.connectworks.com/aml-compliance?hsLang=en#client-due-diligence)
    - [ELECTRONIC VERIFICATION](https://support.connectworks.com/aml-compliance?hsLang=en#electronic-verification)
    - [AML RESOURCES](https://support.connectworks.com/aml-compliance?hsLang=en#aml-resources)
- [Company Management (Getting Started and Annual Returns)](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#main-content)

    - [GETTING STARTED WITH COMPANIES](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#getting-started-with-companies)
    - [MANAGING COMPANY ROLES & ASSOCIATIONS](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#managing-company-roles-associations)
    - [COMPANY MANAGEMENT (OTHER)](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#company-management-other)
    - [THE ANNUAL RETURN WORKFLOW](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#the-annual-return-workflow)
    - [ANNUAL RETURNS (OTHER)](https://support.connectworks.com/company-management-getting-started-and-annual-returns?hsLang=en#annual-returns-other)
- [Company Management (Share Management)](https://support.connectworks.com/company-management-share-management?hsLang=en#main-content)

    - [SHARE REGISTER](https://support.connectworks.com/company-management-share-management?hsLang=en#share-register)
- [Trust Management](https://support.connectworks.com/trust-management?hsLang=en#main-content)

    - [GETTING STARTED WITH TRUSTS](https://support.connectworks.com/trust-management?hsLang=en#getting-started-with-trusts)
    - [ASSOCIATED PARTIES (TRUSTS)](https://support.connectworks.com/trust-management?hsLang=en#associated-parties-trusts)
    - [ASSETS & LIABILITIES](https://support.connectworks.com/trust-management?hsLang=en#assets-liabilities)
- [Entity Types](https://support.connectworks.com/entity-types?hsLang=en#main-content)

    - [INDIVIDUALS](https://support.connectworks.com/entity-types?hsLang=en#individuals)
    - [ESTATES](https://support.connectworks.com/entity-types?hsLang=en#estates)
    - [PARTNERSHIPS](https://support.connectworks.com/entity-types?hsLang=en#partnerships)
    - [LPs](https://support.connectworks.com/entity-types?hsLang=en#lps)
- [Document Management & Client Engagement](https://support.connectworks.com/document-management-client-engagement?hsLang=en#main-content)

    - [CLIENT ENGAGEMENT](https://support.connectworks.com/document-management-client-engagement?hsLang=en#client-engagement)
    - [DOCUMENT GENERATION FROM PRECEDENTS](https://support.connectworks.com/document-management-client-engagement?hsLang=en#document-generation-from-precedents)
    - [DOCUMENT MANAGEMENT](https://support.connectworks.com/document-management-client-engagement?hsLang=en#document-management)
    - [DOCUMENT SHARING & SIGNING](https://support.connectworks.com/document-management-client-engagement?hsLang=en#document-sharing-signing)
    - [DOCUMENT PACKS](https://support.connectworks.com/document-management-client-engagement?hsLang=en#document-packs)
- [Non-professional user guide](https://support.connectworks.com/non-professional-user-guide?hsLang=en#main-content)

    - [GETTING STARTED FOR NON-PROFESSIONAL USERS](https://support.connectworks.com/non-professional-user-guide?hsLang=en#getting-started-for-non-professional-users)
    - [DOCUMENT MANAGEMENT FOR NON-PROFESSIONAL USERS](https://support.connectworks.com/non-professional-user-guide?hsLang=en#document-management-for-non-professional-users)

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