Creating and Managing Business Units

Business Units can be used to organise your staff and clients into groups. You can create Business Units to represent separate office locations, departments within your firm, or to group staff working under a particular manager or partner.

You can also restrict your staff's access to clients to only those belonging to the same business unit as the staff member, in the Settings section of your Administration tab.

Contents

1. Setting up business units

2. Assigning staff to business units

3. Assigning clients to business units

4. Filtering clients by business unit

5. Editing business units

 

Setting up business units

You can create business units in the Business Units section of your Administration tab:

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Fill out the name and type of business unit, give it a brief description, and click create:

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The business unit you created will now appear in the Business Units list and will be available to assign to both staff and clients.

 

Assigning staff to business units

You can assign a staff member to a business unit by editing the staff member's profile. Go to the People & Employees section of the Administration tab, select the person you want to assign to a business unit, then click the cogs and select edit:

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Select the business unit you want to assign them to from the drop-down menu, and click save:

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Assigning clients to business units

To assign clients to business units, go to the Clients tab, select the clients you wish to assign to a particular unit, then click the cogs and select change business unit. Note that you can perform this action on multiple clients simultaneously:

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Filtering clients by business unit

You can filter your list of clients to see just those belonging to your different business units. To do this, go to the Clients tab, select the client type you want to view, then use the Business Unit filter in the left-hand column: 

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Editing business units

To edit the details for a business unit, go to the Business Units section of your Administration tab, select the business unit you want to edit, click the cogs, and click edit:

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