By default Connectworks locks appointment dates so they cannot be changed later. To resolve an incorrect appointment date entered against a person you will need to un-assign and then reassign them from the role.
To do this:
1. Locate the trustee/beneficiary in the trust profile Parties tab.
2. Click the Edit button to the right of the name appearing in the list, and then navigate to the Roles tab of the edit form.
3. Select the tick box to remove as a trustee/beneficiary and then the “I made a mistake, remove from history” and then select update.
4. Select Record as a trustee/beneficiary tick box and re-appoint the role/s with the correct date, then select update & close.
If you’ve accidentally assigned someone to the wrong role, simply click into the edit profile screen and select the “I made a mistake, remove from history” option then select update and close.
After removing the client from an assigned role if they have no historical associations to the trust you may want to delete the person completely from the trust profile. You can then discard them using the Cogs drop down on the main list. Parties with assigned roles cannot be discarded.